Who To Contact

Job Title	Contact For
Account Manager	Advice on product and solutions Product and Stock enquiries Pricing and Quotations Order placement Co-ordination of other Unipalm resources
Customer Support Advisors	Order status, follow-up and administration Proof of deliveries License key issuing Product literature requests
Sales Specialists	Assistance with end user sales calls and visits Vendor sales liaison Opportunity qualification Working with our resellers on development of end user projects Sales & Licensing training
Product Managers	High level product queries Partnership development Vendor liaison Strategic solution development
Assistant Product Managers	Lead allocation Partner programme administration Pricing Product queries
Pre-Sales Consultant	Technical product queries Advice on `best practice' Design and Proof concept Installation and pre-installation Technical training
Post-Sales Consultant	90 day post sales support for resellers Installation support Post-sales technical queries Installation trouble shooting Interface with vendor technical support
Marketing Executives	Development of marketing plans Marketing assistance Larger product literature requests Vendor marketing liaison