COMPUTERLINKS Support Services​

With increased competition in the IT security and Internet technology market, the quality of services and support for these products is often the basis on which tenders can be won or lost.

As a result, COMPUTERLINKS’ can offer you a comprehensive range of support services, provided by professional engineers trained to the highest standards through vendor accreditation schemes or Authorised Training Centres.

In addition to our standard warranty support, COMPUTERLINKS can offer our partners a range of extended software support options and world-class RMA services offering bespoke on-site support, enhanced advanced replacement, premium restoration and hardware monitoring services, all with published SLA’s.  Whether we act as first or second line support, on an 8x5 or 24x7 basis our services have been designed to offer you and your customers’ flexible, thorough and effective support, ensuring that the quality of support is kept at the highest level.
 

Why Sell COMPUTERLINKS Support & Maintenance?​

• Alleviate some of the burden from your own in-house support departments
• Higher margin opportunities
• Competitive advantage
• Adding value to your solutions
• Increase customer retention

Why do your customers need COMPUTERLINKS Support & Maintenance?

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Support Services

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Support Service Matrix