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As Internet solutions become increasingly complex, implementation and maintenance has become more involved, leaving many in-house resources unable to cope. This along with the growing demand for network testing and training solutions has prompted the formation of our dedicated Professional Services division, offering a new level of value added solutions to complement our best of breed IP based portfolio.

Since formation the division has grown at a phenomenal rate, helping our current partners to explore and secure real cross-sell opportunities, enabling them to offer a huge range of world leading services without diversifying essential core competences .

Our Professional Services have been designed for resellers who recognise the importance of services but may not have the capacity or capability to provide the solution themselves. For those resellers who do currently provide their own in-house services, COMPUTERLINKS can be brought in as an independent partner to complement them with a number of modular and flexible options that can be branded or badged, to give your portfolio continuity.

Today's market conditions are leading all kinds of companies to consider outsourcing services. Although service revenues have doubled over the last year alone, few channel players have invested in a service infrastructure, making COMPUTERLINKS the first and most dedicated Professional Services distributor to provide a single point of contact for all your services requirements.

With an increased interest in open standard software, the rewards of offering end users a "total" solution has never been more lucrative. Whether your interest lies with technical support, consultancy and installation, security audits or managed security solutions, our extensive Professional Services portfolio can take you a step nearer to offering your clients a truly "total" solution whilst you enjoy HIGH margin returns.

 

Services Available
SUPPORT

HARDWARE SUPPORT

Enhanced Advanced Replacement

8x5 & 24x7 On Site Hardware Replacement

Engineer to Site

Premium Restoration

Hardware Monitoring

Support in Ireland

 

SOFTWARE SUPPORT

8x5 Support

24x7 Support

Premium Plus Software Support

Reseller Direct

Blanket Support

 
CONSULTANCY

PRE-INSTALL

 Staging

Rack and Stack

Telephone Installation Consultancy

On-site Scoping

 

INSTALLATION SERVICES

Standard Consultancy

Out of Hours

Remote/Telephone Consultancy

ASSOCIATED SERVICES

Report Writing and Documentation

WAN Utilisation Services

F5 iRules

Proof of Concept (POC)

TESTING & AUDITING

SECURITY TESTING

Penetration Testing

Application Testing

Network Health Check

DMZ Testing

Gateway Security Review

VoIP Penetration Testing

Wireless Security Audit

 

SECURITY AUDITING

Gap Analysis

Internal Audit

Firewall Policy Review

Policy & Build Review

Policy / Procedure Review

BUSINESS CONTINUITY

Business Continuity Planning

Business Continuity Testing

Incident Response & Forensics

Telecoms Services

 
Contact Information

For all enquiries or more information please email the Professional Services Team or call 01638 569638

 
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UK
IRE
t:+44 (0)1638 569 600
t:+353 (0)1293 7760
f:+44 (0)1638 569 601
f:+353 (0)1293 7990